Payment & Client Protection
Cancellation & Refund Policy
Effective as of August 2026
1. Order Cancellations
Standard orders can be cancelled within 24 hours of placement before cutting commences. To cancel, please email orders@priyeshi.com or WhatsApp our concierge with your Order Reference Number.
2. Gateway Refunds
Approved refunds are credited directly back to the original payment source (UPI, Credit/Debit Card, Net Banking) via Razorpay within 5 to 7 business days following garment inspection.
3. Bespoke & Made-to-Measure Policy
Due to their custom individual nature, Made-to-Measure and customized bridal orders are eligible for complimentary size adjustments and alterations rather than direct returns.